Business Essentials: Supplying Your Contact Details
As a consumer there needs to be a level of trust when it comes to contacting a business. If the contact details are unclear or difficult to find, consumers may be less likely to engage.
Contact details should include the business name and address, email address and telephone number.
Any business email address should match the domain of the website to ensure credibility. Moreover, it must be clear if your business is using different addresses and contact details for separate areas of the business, so consumers know who to contact.
Additionally, telephone numbers should be visible. There are services available for business forwarding systems or answering machines if required.
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